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  Home / RESOURCES / F.A.Q.

Frequently asked questions about our license system, our software… If you don't find the answer to your question, use our contact form.

 License system

What is a license?

A license is a file which provides the information required to authorize or deny the right to use a protected software. Each license is generated for a specific software and a specific computer. Consequently licenses can only be installed on the computer they were created for and there can be only one valid license per software on the same computer.

The license also refers to a company, a department or a user.

 

What type of licenses are available?

The license system integrated in most ProSim software is called ProSim License Manager. It allows different types of licenses:

- "Trial" license: temporary license which is installed automatically with the software, and which can be installed only once on the same computer;

- "Local" license (or standalone): license which allows the utilization of the software on a unique computer.

- "Network" license (or client/server) (LAN or WAN): a license which can be shared among several users through a network. The software is installed on an unlimited number of computers and the license is installed on the server. The license manages a pre-defined number of simultaneous accesses.

The Network license can be "Borrowable". The borrowing function creates a license (called "Borrowed") for a specific user, on a specific computer. This allows the software to be used without being connected to the server. Borrowing a license reduces the number of possible simultaneous accesses on the network license by one unit. 

 

How to activate a license?

When first installing a ProSim application, a Trial license is automatically installed which is valid for 10 days, from installation date.

To obtain the license that corresponds to the duration of your acquisition agreement, you need to request the license from ProSim. This procedure is described in the ProSim License Manager user's guide.

 

 ProSimPlus

What kind of process can I simulate with ProSimPlus?

ProSimPlus is a steady state simulator, that will represent continuous processes.
It is provided with extensive libraries of unit operations, component properties databases and thermodynamic models and therefore can be used in many different industries such as chemical, pharmaceutical, petrochemical, oil, gas treatment, refining, specialty chemical.
It is also possible to add user defined unit operations and thermodynamic models to deal with specific applications and extend the application field. ProSimPlus can model complex systems (large flowsheet, with numerous recycling or hignly non ideal mixtures.  

 

Is it easy to learn and use?

ProSimPlus use is very intuitive. Users who are accustomed to another simulation tool are surprised how easy to learn ProSimPlus is and how fast they can progress with the software.

ProSim also propose a serie of training courses to allow you to achieve more with the software. View the training calendar here

Moreover, you are not alone with the software: the Support team is here to answer your questions.

 

When a problem occurs during calculation, how can I see where the problem comes from?

During calculation, different colors show you if the unit operation that is under calculation has converged or not. At the end of calculation, if the simulation has not converged, the signs remain on the module(s) that failed. A red cross means that the convergence has failed completely, an orange signs means that it has converged but a warning is attached to it. You are invited to immediately open the module configuration window and in the Result tab, you will find the explanation. This explanation is also found in the Simulation Report, generated at the end of each simulation.

 

Can I add my own modules in ProSimPlus ?

Flexibility is a major strength of ProSimPlus. The user has several options to use private modules in the software. The choice will mostly depend on the complexity of the module and on your programming competencies.

The "Windows Script" provides a coding environment to create additional calculation operations (calls to external data, unit operations...). The module is coded in VBScript (a simplified version of Visual Basic).

The user can also create more complex modules in the form of external dll's, in Fortran or other languages (please consult). The UTI module of ProSimPlus allows calls to this dll and integrates it into the process flowsheet just like any other standard module.

Thirdly, ProSimPlus is one of the few simulators that implements the "Unit" interfaces of the CAPE-OPEN standard. Thus, in the flowsheet, compliant unit operations from other parties (HTRI, gProms for example), can be used without any programming. Should you have an in-house module, ProSim can encapsulate it in the required CAPE-OPEN interfaces and make it usable in ProSimPlus.

Last but not least, you can always ask ProSim's development team to integrate your calculation methods and models in the sofwtare. This type of project can produce an exclusive version of ProSimPlus (that you would be the only one to use) or an enrichment of the standard version of the software. 

 

Can I test the software before acquiring it?

Yes. Evaluation versions are fully functional and limited to 30 days of use (from the installation date). No downloadable version of ProSimPlus is available on the ProSim public web site so you will need to get in touch with the Sales Department who will organize this for you.
Contact us to test and evaluate the software

If you are a customer with a valid maintenance (MUTS services) agreement on another ProSim software, you can download ProSimPlus from the secured ProSim Support web site and test it for 10 days.

 

Do you have any examples of industrial processes created with ProSimPlus?

ProSimPlus is used in many different industries around the world. Here are a few examples of some common industrial processes.

To view our application examples, click here

 

What are the hardware requirements for ProSimPlus?

Intel (or equivalent) based PC with:
•    2 GB RAM or more (4 GB recommended).
•    32-bit or 64-bit operating system such as Microsoft Windows XP, Vista, Windows 7, Windows 10, Windows Server 2003, Windows Server 2008, Windows Server 2012 (please consult for other systems).
•    At least 2 GB free disk space after install for optimal desktop performance.
•    Internet access to download the software (or CD drive).
 

 

 ProSimPlus HNO3

What are the hardware requirements for ProSimPlus HNO3 ?

Intel (or equivalent) based PC with:
•    2 GB RAM or more (4 GB recommended).
•    32-bit or 64-bit operating system such as Microsoft Windows XP, Vista, Windows 7, Windows 10, Windows Server 2003, Windows Server 2008, Windows Server 2012 (please consult for other systems).
•    At least 2 GB free disk space after install for optimal desktop performance.
•    Internet access to download the software (or CD drive).

 

 ProSimPlus Energy

What are the hardware requirements for ProSimPlus Energy?

Intel (or equivalent) based PC with:
•    2 GB RAM or more (4 GB recommended).
•    32-bit or 64-bit operating system such as Microsoft Windows XP, Vista, Windows 7, Windows 10, Windows Server 2003, Windows Server 2008, Windows Server 2012 (please consult for other systems).
•    At least 2 GB free disk space after install for optimal desktop performance.
•    Internet access to download the software (or CD drive).

 

 ProSim DAC

What are the hardware requirements for ProSim DAC?

Intel (or equivalent) based PC with:
•    2 GB RAM or more (4 GB recommended).
•    32-bit or 64-bit operating system such as Microsoft Windows XP, Vista, Windows 7, Windows 10, Windows Server 2003, Windows Server 2008, Windows Server 2012 (please consult for other systems).
•    At least 2 GB free disk space after install for optimal desktop performance.
•    Internet access to download the software (or CD drive).

 

 BatchReactor

How is a chemical reaction defined?

By a reactional scheme (stoichiometric coefficients), a kinetic model and its parameters. If you do not know the kinetic parameter values, BatchReactor can calculate these parameters from experimental data (concentration or calorimetric data).

 

What is the level of detail in the reactor description?

Several levels of detail are possible. You choose how much detail to enter based on the needed accuracy and time available.  In the most detailed configuration, you can describe the vessel shape, type of agitator, heating/cooling system (partial pipes, jacket, external heat exchangers...) and the service fluid.

 

Does BatchReactor take into account all type of reactions?

BatchReactor includes several pre-coded kinetic models for liquid, liquid-vapor and liquid-solid reactions. Biochemical reactions are also taken into account. It is also possible to define a user defined kinetic model. The connection between the user model and the software is done through a Dynamic Link Library.

 

Can I test the software before acquiring it?

Yes. Evaluation versions are fully functional and limited to 30 days of use (from the installation date). Downloadable version of BatchReactor is not available on the ProSim public web site so you will need to get in touch with the Sales Department who will organize this for you.
Contact us to test and evaluate the software

If you are a customer with a valid maintenance (MUTS services) agreement on another ProSim software, you can download BatchReactor from the secured ProSim Support web site and test it for 10 days.

 

Do you have any examples of industrial processes created with BatchReactor?


BatchReactor is used by many companies around the world. Here is an example that will show you the basics of the software.

To view our application examples, click here

 

 

 

What are the hardware requirements for BatchReactor?

Intel (or equivalent) based PC with:
•    2 GB RAM or more (4 GB recommended).
•    32-bit or 64-bit operating system such as Microsoft Windows XP, Vista, Windows 7, Windows 10, Windows Server 2003, Windows Server 2008, Windows Server 2012 (please consult for other systems).
•    At least 2 GB free disk space after install for optimal desktop performance.
•    Internet access to download the software (or CD drive).

 

 BatchColumn

Can I simulate several batch distillation columns with BatchColumn?

No. BatchColumn simulates one distillation column. If two columns are connected, you can simulate one then consider the composition of the connected stream and enter it as a feed or initial load in your other distillation column.

 

Does BatchColumn calculate flooding phenomena?

Yes. After you have selected your packing in the BatchColumn library, you indicate the column diameter and packing height. Then BatchColumn calculates hold-ups, pressure drops and flooding factor.

 

Can I ask the software to calculate the reflux ratio to optimize my distillation?

Yes. In this case you specify a purity to be maintained in the distillate. BatchColumn calculates the reflux policy to reach this specification.

 

Can I test the software before acquiring it?

Yes. Evaluation versions are fully functional and limited to 30 days of use (from the installation date). Downloadable version of BatchColumn is not available on the ProSim public web site so you will need to get in touch with the Sales Department who will organize this for you.

Contact us to test and evaluate the software

If you are a customer with a valid maintenance (MUTS services) agreement on another ProSim software, you can download BatchColumn from the secured ProSim Support web site and test it for 10 days.

 

Do you have any examples of industrial processes created with BatchColumn?

BatchColumn is used by many companies around the world. Here is an example that will show use the basics of the software.

To view our application examples, click here

 

 

 

What are the hardware requirements for BatchColumn?

Intel (or equivalent) based PC with:
•    2 GB RAM or more (4 GB recommended).
•    32-bit or 64-bit operating system such as Microsoft Windows XP, Vista, Windows 7, Windows 10, Windows Server 2003, Windows Server 2008, Windows Server 2012 (please consult for other systems).
•    At least 2 GB free disk space after install for optimal desktop performance.
•    Internet access to download the software (or CD drive).

 

 Simulis Thermodynamics

Is Simulis Thermodynamics a software or a component?

Simulis Thermodynamics is a component that is  available  as  a  Microsoft Excel®  add-in, a toolbox in MATLAB®  or as a  software  component  which  can  be easily plugged in any other application requiring reliable and accurate thermophysical properties.

For instance, here is a screenshot of Simulis Thermodynamics in Excel. After, you can easily build your calculations spreadsheets.

 

More information about Simulis Thermodynamics: click here

 

Can I test Simulis Thermodynamics before acquiring it?

A 10-day evaluation version of Simulis Thermodynamics is available with a limited database of 50 components. The standard database, provided when the software is purchased, provides properties for over 2300 components [ View the full components list ].
To download the 10-day evaluation version, click here.


We advise you to use the applications examples or the other resources at your disposal on our website in order to optimize your evaluation, or else you can directly contact us.

If you think you need more time to evaluate the software, contact us.

To evaluate our other simulation solutions, contact us directly.

 

What are the hardware requirements for Simulis Thermodynamics?

Intel (or equivalent) based PC with:
•    2 GB RAM or more (4 GB recommended).
•    32-bit or 64-bit operating system such as Microsoft Windows XP, Vista, Windows 7, Windows 8, Windows 10, Windows Server 2003, Windows Server 2008, or Windows Server 2012 (please consult for other systems).
•    Microsoft Excel™ 32 bits or 64 bits.
•    At least 2 GB free disk space after install for optimal desktop performance.
•    Internet access to download the software and the license.
 

 

 ProPhyPlus

What are the hardware requirements for ProPhyPlus?

Intel (or equivalent) based PC with:
•    2 GB RAM or more (4 GB recommended).
•    32-bit or 64-bit operating system such as Microsoft Windows XP, Vista, Windows 7, Windows 10, Windows Server 2003, Windows Server 2008, Windows Server 2012 (please consult for other systems).
•    At least 2 GB free disk space after install for optimal desktop performance.
•    Internet access to download the software (or CD drive).

 

 Simulis Pinch

What are the hardware requirements for Simulis Pinch?

Intel (or equivalent) based PC with:
•    2 GB RAM or more (4 GB recommended).
•    32-bit or 64-bit operating system such as Microsoft Windows XP, Vista, Windows 7, Windows 8, Windows 10, Windows Server 2003, Windows Server 2008, or Windows Server 2012 (please consult for other systems).
•    Microsoft Excel™ 32 bits or 64 bits.
•    At least 2 GB free disk space after install for optimal desktop performance.
•    Internet access (to download the software).
 

 

 ProSec

What are the hardware requirements to use ProSec ?

Intel (or equivalent) based PC with:
•    2 GB RAM or more (4 GB recommended).
•    32-bit or 64-bit operating system such as Microsoft Windows XP, Vista, Windows 7, Windows 10, Windows Server 2003, Windows Server 2008, Windows Server 2012 (please consult for other systems).
•    At least 2 GB free disk space after install for optimal desktop performance.
•    Internet access to download the software (or CD drive).